Frequently Asked Questions

Right in the heart of Liverpool. Our stunning shop is easy to get to and surrounded by beautiful bars, fantastic restaurants and wonderful shops.

Our website shows examples of the incredible range of dresses we have from designers such as Pollardi and Ricca Sposa. However, we can’t guarantee that every dress on our site is available in stock.

We really try and meet everyone’s budgets. That’s why we spend so much time understanding you, your wedding and what you want. Some of our most beautiful dresses have cost £1,000 and we’d say our average dress costs around £3,000. Of course, it’s your dress so we will work with you so you get what you want, whatever your budget.

Our dress sizes are available in 8-16. However, we know women come in all shapes and sizes, that’s what makes them so wonderful. So we offer a bespoke alteration service that allows us to size up or size down.

Yes, we work on an appointment only basis. Only because we want to ensure we’re ready for you and to give you the very best of experiences.

We think around 6-8 months is about right. The craft and care we put in to every single dress is worth the wait! And remember they’ll be a few little amends after you’ve tried on your new dress too.

Because we offer a more consultative experience, we reckon around two and half hours. This is enough time for you to find your perfect dress.

This experience is all about you. The first is for us to work together to create your ideal dress. However, if you can’t decide then we can always have a second appointment. We always want you to be absolutely thrilled, delighted and excited about the dress that you’ll wear on your special day.

We know buying a dress is a team decision so you’ll want people with you. We welcome your confidants, muses and collaborators so you’re comfortable when making such an important decision. Around four people seems to work best.

A bride’s excitement of finding their ideal dress is something we love to see. We take measurements, plan any amends and make any adjustments. When it comes back to the shop we give it a thorough check and then you get to come back in and try it on.

All our gowns are made to order so obviously there can’t be any refunds, credits or exchanges. There is a charge of 10% extra on custom made wedding dresses, 50% deposit is what we ask for and the remaining balance to be paid at collection time. Alteration costs are NOT INCLUDED in the price of your gown. We accept Visa, Mastercard, Cash. We do not accept cheques.

We know you will be super keen to get to see your dress and we love seeing the delight on bride’s faces. That’s why we ask for you to book an appointment for you to come in and get it.

For special circumstances we can organise a delivery service for your wedding dress.

Your dress needs to be perfect so every made-to-order gown will require some alterations. This could be as simple as a hem shortening, making a bustle or the dress may require more extensive adjustments. Luckily, we offer in house tailoring services so it’s all done by one team. Alterations are a separate cost from the cost of your wedding gown.

We can’t think of any way to make this outcome any easier. However, if the worst case scenario does happen we’d still need the dress paying for. This is because every dress is made to order. We do hope we will get to see you wearing the dress especially made for you though.