FAQ

WHERE ARE YOU LOCATED?
Our boutique is located in Liverpool City Centre, in the Beautiful Bluecoat Chambers Building. 

 

DO YOU HAVE ALL DRESSES DISPLAYED ON YOUR WEBSITE AVAILABLE FOR TRY ON?

If you are looking for a specific dress, please contact us directly to check availability.

 

WHAT IS THE PRICE RANGE FOR YOUR GOWNS?

Our wedding dresses range between £1000-£4000.

 

WHAT IS THE SIZE RANGE FOR YOUR GOWNS?
Our sample gowns range from size 6 to size 16. However, our custom gowns can be ordered up to a size 20, depending on the designer.

 

DO I NEED AN APPOINTMENT TO TRY ON DRESSES?
Yes, we are based on appointment only. In order to give you our undivided attention and best experience, bridal fittings at our boutique need to be scheduled.

 

HOW FAR IN ADVANCE SHOULD I ORDER MY GOWN?
The average production time for our wedding gowns is 5-6 months. Please keep in mind that you may also need some time for alteration after the gown arrives.

 

HOW LONG IS MY APPOINTMENT?
The initial appointment is 2 hours. Follow-up appointment for brides who want to have a second look before saying YES to the dress is 1 hour.

 

HOW MANY APPOINTMENTS MAY I HAVE?
We understand it can be hard to make a decision during your first appointment, so you are more than welcome to come back for a follow-up appointment. However, we will charge a £50 fee per appointment after your second appointment unless a gown has been purchased.

 

HOW MANY GUESTS MAY I BRING?
You can bring up to 6 guests with you.

 

I FOUND MY GOWN, WHAT HAPPENS NEXT?

Once you have found your gown, our consultant will take your measurements and fill the appropriate contract. Once your gown arrives at Florianni, we do a thorough quality check and notify you when your gown is ready to be picked up.

 

PAYING FOR MY GOWN
We require full payment for all our made-to-order gowns. As gowns are made to order, there are no refunds, credits or exchanges. Please be  aware there is a charge of 10% extra on custom made wedding dresses.

On regular sizes  a minimum of 50% deposit is mandatory and remaining balance to be paid at collection time. There are no refunds, credits or exchanges.

Alteration costs are NOT INCLUDED in the price of your gown. We accept Visa, Mastercard, Cash. We do not accept cheques.

 

DO I NEED AN APPOINTMENT TO PICK UP MY GOWN?
Yes. Once we receive your dress we will call to schedule your pick-up time. 

 

DO YOU DO ALTERATIONS?
Most wedding dresses will require some alterations so that it fits you perfectly. This could be as simple as a hem shortening, making a bustle or you may require more extensive adjustments. We can provide in house alterations as an additional service. 

Studio 8, College Lane, Liverpool, UK, L1 3DS | Phone: +44 7727313113 | Email: enquiries@florianniofficial.com